• The Award for Unsung Hero
  • Diamond Wood Community Academy
  • Silver Winners
  • 2023
  • Ravensthorpe, West Yorkshire

Safeguarding and Wellbeing Officer since 2014, Mandy’s support for local families in this area of high deprivation is invaluable.   

Always communicating with parents and understanding where the needs are, she leads a range of training to help educate them and improve their children’s life chances, including first aid training, healthy eating and the ‘Families Connect’ Course with Save the Children. It is due to Mandy’s excellent links with local charities and agencies that the academy can provide extensive extra support (with translation) for families, 82% of whom have English as an additional language.  

A huge impact has been her involvement in the local International Women’s Day event, where she promoted over 40 services for the community. These included dental nurses, Forget Me Not Children’s Hospice and domestic violence support – a powerful opportunity for the community to seek help and advice in a relaxed, informal way.   

In another example of her dedication, Mandy quickly sourced bunk beds, mattresses and bedding for a family whose children were sleeping on the floor and who approached her for help.