Ann is a shining light in the specialist education of unwell teenagers at the adolescent unit at which she works. Her consistently empathetic, child centred approach provides a solid example to other professionals, when they are faced with extremely challenging behaviours and emotions. She effortlessly sees the point of view of parents and carers, understanding the complex uncharted territory in which families find themselves when their child is admitted to hospital. Her exceptional
work is of incalculable value to the children and families that she supports.